July 16, 2013

Privacy policy

As a participant or donor of Charity organization Serbs for Serbs your privacy is very important to us, and we want to provide you with the following information so that you can better understand our practices when it comes to this increasingly crucial issue. OUR WEBSITE The main purpose of our Web site is to provide information and services to individuals interested in the Charity organization Serbs for Serbs and the Serbian community. Your privacy is important to us and we are committed to protecting it and to making you aware of our online practices regarding the privacy of your information. HOW SFS USES THE INFORMATION Charity organization Serbs for Serbs (SFS) uses the information you provide us in order to provide services to you at your request, inform you about services and events that you may find interesting or useful, confirm donations, reservations or other interactions that you undertake within the context of your involvement with SFS. SFS does not sell or trade our mailing lists with external organizations. Any personal information you provide to us will not be disseminated to third parties outside of SFS. We will, on occasion, fulfill mailing requests on behalf of our beneficiary agencies or other Serbian organizations in the United States. We agree to such mailings to promote events or programs that we believe are beneficial to the Serbian community as a whole. All requests are reviewed internally by SFS and approved by senior staff. In no cases is any information is exchanged directly with staff members of other organizations. SFS either does the mailing directly or via a secure mail house. Personal information such as address, demographics, giving levels and histories are never divulged during this process. UPDATING YOUR PREFERENCES At any point in time, you can change your information and your preferences. Should you desired to be removed from any form of contact or a particular form of contact, whether that be all mail, a certain type of mail, phone calls, or emails, please contact us via email at office@serbsforserbs.org or via phone at +1 312 857 3727 and let us know your preferences. COLLECTION OF PERSONAL INFORMATION Through your involvement with SFS , you may be asked to fill out or update information such as your name, address, e-mail address, telephone and cell phone numbers, fax number, credit card information or details about your Serbian community interests. This is most often done through donations and reservations that are made on our web site, written out on pledge cards and/or invitation response cards, or taken over the telephone in conversation with a SFS staff member. SFS collects this information solely for the purpose of serving you better and ensuring that we can easily inform you about programs and/or activities that may be of interest to you. Our Web site does not automatically collect any individually identifiable information, such as e-mail addresses, from visitors. We also may collect information that is not personally identifiable, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink). NEWSLETTERS and E-MAIL COMMUNICATIONS If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at office@serbsforserbs.org or you may contact us at +1 312 857 3727 to opt-out. SURVEYS From time-to-time we may email a survey or provide you with the opportunity to participate in a survey on our site.  If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). COOKIES Our site makes limited use of cookies. A cookie is a small file that is saved on your computer browser that contains information related to your use of a site. We use cookies to personalize your experience on our site by recognizing your name when you return. If you are a registered user, a cookie may link to your user profile as a convenience to bypass the necessity of logging in. If you reject cookies, you might experience limited usability in some areas of our site. All other privacy policies apply to any information collected through surveys. SECURITY www.serbsforserbs.org uses appropriate procedures to ensure the security of your personal information and to and protect it from unauthorized access. In particular, when we ask you to enter credit card information, we use the top industry standard security protection, including encryption, SSL transmission connection and a secure server for information storage. Once your credit card has been processed, your credit card information is not stored on our servers. LINKS We provide links to other Web sites that we believe you will find useful. We ask you to recognize that www.serbsforserbs.org is not responsible for the privacy practices of these other sites. FOR MORE INFORMATION At SFS, the privacy of our donors has always been, and always will be, an issue of utmost care and concern. Should you have any questions about our Privacy Policy, please feel free to contact us at +1 312 857 3727 or send an email to office@serbsforserbs.org

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